Politique de remboursement
Your satisfaction is important to us.
Returns
- Returns are accepted within 14 days from the date of delivery.
- Returned products must be unused, in their original condition, and in their original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Gift cards
- Clearance or final sale items
- Products damaged through misuse or improper handling
Refunds
- After receiving and inspecting your returned item, approved refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method used during checkout.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery so we can resolve the issue promptly.
Contact
Mednoria
69 Rue de la Verrerie
75004 Paris
France
Phone: +33 142722638